Moving Loyalty
Overview
Moving Loyalty puts a business's loyalty card in its customers' phone wallets. The customer scans a QR code once and the card updates itself: the balance on the front, rewards and offers on the back, and a lock-screen reminder near the merchant's branches. Staff award a stamp, a visit or the bill amount from any phone or tablet in three taps, with ten minutes to undo.
The Challenge
Paper stamp cards get lost, and a loyalty app asks every customer to install and keep one more app. Points programmes are open to abuse at the counter, and offers sent at the wrong hour push people to opt out.
Our Solution
Thirteen business presets — café, restaurant, bakery, retail, grocery, salon, barber, spa, gym, clinic, car wash, laundry and services — each with a fitting reward model and bilingual wording, and eight card templates recoloured to the brand. Offers reach only members who opted in, at most once a day and three times a week, never at night. Random card codes, daily caps, cooldowns, staff roles and an audit log stop abuse.
Results
Live at loyalty.movingsystems.tech for Egypt and Saudi Arabia. A free plan covers one programme, one branch and 100 members; Growth is 249 EGP a month and Pro 669 EGP, with the REST API, webhooks and the Moving POS connector. If a subscription lapses, members' cards keep working.